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Staff Training

Staff participate in training in several topics pertaining to their specific roles and type of service:

 

General Orientation Training

  • Staff Conduct
  • Job Responsibilities, Attendance and Punctuality
  • Company History, Mission, and Treatment Philosophy
  • Identifying and Reporting Abuse
  • Incident Reporting Procedures
  • Daily Documentation Expectations
  • Participant Rights & Responsibilities
  • Participant Confidentiality and HIPAA Compliance
  • Universal Precautions and Bloodborne Pathogens
  • TBI 101

 

Behavioral Issues

  • Positive Behavior Support
  • Brain-Behavior Relationships

 

Family Issues

  • The Impact of Brain Injury on Families

 

Human Resources

  • Dealing with Stress
  • Preventing Harassment

 

Accreditation and Licensing Issues

  • NYS DOH HCBS/TBI Waiver Regulations and Internal Audit
  • CARF/JCAHO

 

Medical Information and Participant Care

  • Diabetes and Special Diets
  • Health and Medical Management, Vital Signs
  • Hygiene, Dressing, and Grooming
  • Medical Appointments – Your Responsibilities
  • Medical Terminology
  • Nutrition and Eating, Swallowing Precautions
  • Responding to Medical Emergencies
  • Practicing Safe Cleaning
  • Safe Food Handling
  • Seizures and How to Respond
  • Toileting and Continence
  • Understanding Medications

 



Personal Safety

  • Body Mechanics, Transfers
  • Preventing Slips, Trips, and Falls
  • Emergency and Evacuation Procedures
  • Safe Transport of Participants
  • Safety with Chemicals (OSHA)

 

Rehabilitation Fundamentals

  • Cognitive Impairments and Practical Strategies
  • Communication Disorders and Practical Strategies
  • Physical Impairments and Practical Strategies
  • Sensory Impairments
  • Community Employment and Avocational Issues
  • Relationship Development and Sexuality
  • Creative Functional Activities
  • Daily Planning Strategies
  • Functional Assessments
  • Goal Planning
  • Neuroanatomy
  • Adaptive Equipment Use and Maintenance

 

Staff Accountability

  • Use of Company Property
  • Participant Funds and Property
  • Identifying and Reporting Self-Injurious Behavior
  • Preventing Re-Injury
  • Role Modeling and Staff Conduct
  • Team Work
  • Advanced Documentation Skills

 

Treatment Philosophy

  • Empowering Participants
  • Ethical Conduct
  • Meeting the Cultural Needs of Participants
  • Language Use
  • The New Frontiers “Brand” Name

Additionally, there is specific training to the following services: Independent Living Skills Training (ILST), Positive Behavior Interventions and Supports (PBIS), Service Coordination (SC), HCSS On-Call Services, and Community Integration Counseling (CIC).